written by on 29/05/2013
Just got back from Aus to discover they removed £66 pounds from my credit for renewal of caravan insurance I had with them last year. When I told them I no longer have a caravan they offered me a refund of £26. Insurance companies should not be allowed to automatically renew policies without some communication with the customer. I've been robbed, and was not overly impressed with the reaction I got from Barclaycard either, my card is going in the shredder