written by on 09/01/2011
I have been a customer with Halifax since I was a toddler- having numerous standard accounts, saving accounts, credit card and ISA. Despite this I was refused a student account with them TWICE (undergrad and postgrad). At 18 and 24 I had no overdraft, no credit card debt and have always paid my bills on time/stayed within overdrafts. They simply couldn't explain why I had being refused, especially as I have been a customer all my life, so much for customer loyalty! I will be moving my accounts to another bank.