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★★★★☆

“Overall good. Minor faults.”

Written on: 22/05/2013

I ordered a backpack and several extra foam trays from Feldherr. Overall, products measured up to my expectations, with the exception of the 10cm half-size trays; both of the ones I received were faulty as the cutting of the raster had pierced all though the foam. This made the foam trays in question very problematic to use, as the foam walls supposed to keep the miniatures apart basically collapsed. However, upon me contacting Feldherr, they immediately dispatched replacement trays (I have yet to receive them, so I cannot ascertain if they are alright). Providing the replacement parts measure up to expectations, I will be a very satisfied customer, and will be very satisfied with Feldherrs customer service.