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“Rude arrogant staff”

Written on: 18/05/2013 by DBHat (1 review written)

I visited their bond street store this afternoon, in a rush to pick up a pair of earrings. I bought a pair only to return after an hour as I found a more apt pair in another store. I requested for a refund and I was rudely told by one of the staff that I should have asked about their refund policy before buying the earRings. I would have understood but this was after an hour! I was then told condescendingly that I need to know about hygiene which was flat out rude and hurtful. I explained that I had obviously not tried them on. Finally, the manager said it wasn't a problem to begin with. The girl I interacted with just decided to refuse and proceed to be rude, its a disgrace having that sttitude. I will never step foot in dp again.

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