Written on: 17/05/2013
This company has a very good facade. Attractive site, cheap rates at the outset. All the right words talking about being one of the UKs largest brokers, like to give value for money etc.
But when you look at the reality behind the facade, ie the terms and conditions, you see the way they make their money. £40 for Legal Protection, which costs them less than £1, if not less (they use an obscure company based in Denmark).
If you move house next door £35 admin. charge. For what? 5 minutes work, this makes Bank charges look cheap. Any sort of Policy change brings a £35 charge. Not to mention if you dare cancel your Policy then it's a £50 charge.(all of these fees are on top of the commission they receive and the large fee they put on when you take out the policy can be anything up to several hundred pounds).
£22 to set up your Monthly instalments. This is not your Interest charge, this is another fee they sneak on.
It just goes on and on.
Next.... Pressure selling, cancelling very quickly.
No morals, no pride simply money making at it's worst.
The FSA should be doing their job and investigating this type of business and it's ethic's. Every trick in the book and more.