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★★★★☆

“Lovely flowers, excellent customer service”

written by Beach2013 on 16/05/2013

I ordered flowers for my Mum as a Mother's Day gift using a promotion voucher from Amazon local deals. After purchasing the voucher I found unpleasing reviews for Iflorist online & was very worried. However, I ordered the flowers which arrived on the day requested in perfect condition. My Mum was very pleased with her bouquet.

Sadly, the roses had died within six days and had a seven day guarantee. I contacted Iflorsit and sent in a photo of the dead roses as requested. The customer service lady was extremely polite & helpful. She arranged for a new bouquet to be delivered next day which arrived on time and the flowers were very impressive. Mum was even more pleased with her second bouquet.

I found the online delivery tracking facility very useful and accurate.

Overall, I was happy with my experience & likely to use again.

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