Written on: 15/05/2013
Two weeks on I'm still waiting for my delivery. They I trust their deliveries to Hermes, big mistake!!! I have been in three out of four if the days they have placed cards through the door stating delivery attempts. My bell works and my flat really is not that big that I would here it??? I can only assume there to lazy to even consider waiting for a response. To add to insult they fail to leave contact details which they request you call to arrange re-delivery.
As for ASOS themselves, I complain and receive a standard response saying my order is out for delivery, I know that!!. I respond and ask them to cancel the order, again, your order is out for deliver! Third time lucky....no, your order is out for delivery.
Sort yourselves out ASOS/ Hermes