written by pabloc on 13/05/2013
now 35 minutes into a call centre queue. they said it would be 10 minutes. i think the one person has probably gone home or for a fag. if the automated intro was not so awful i would give up. typing with one hand, hence no caps. time to close this account. gone to pot under public ownership - pity. customer for 10 years. cannot be doing with this.