Written on: 13/05/2013 by OldBruce (1 review written)
The unlock worked perfectly and only took about 10 minutes online. The preparations on the customers part (me) take a little longer and I did have some trouble with Teamviewer not being able to find it's sys file. I think this process could be made clearer with more step by step instructions so that the process would seem less daunting to those with less computing experience. The online tutorials are helpful but very fast. I think a document with a step-by-step would be more useful. For instance, it would be helpful to know when to plug in the usb cable. Also, knowing that a chat session would open could be reassuring to many users. I'm offering this advice because I would like to see these guys succeed! When other companies are asking for up to $35 dollars and the average at about $25, you know there is a lot of greed going on. Onlineunlocks are courteous and professional.