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“Ticket sale failure incompetence!”

Written on: 13/05/2013

I attempted to sell 4 seats for Eric Clapton at the lg arena Birmingham via seatwave on Friday 10/5/2013. They emailed me stating that they were sold but 'processing'. In the course of the weekend I filled out numerous online contact forms which resulted in nothing more than auto generated standard response forms. Finally on Monday morning I managed to contact (via a premium rate phone line) a real live person; who assured me that everything would be sorted and I would receive a notification e mail shortly. Surprise surprise, no e mail! But when I click on my account on seatwave the sale has been cancelled. Obviously the buyer became fed up with waiting; can't really blame him, I can't sell the tickets as the show is tonight. I am well peed off. Stay away from seatwave! They are crap!!




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