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★☆☆☆☆

“Appalling Customer Service”

Written on: 11/05/2013

I sent four e-mails over a two week period to Hobbs about my on line order and they didn't reply until I posted a comment on Facebook. They replied pretty fast after that but didn't acknowledge their lack of response or apologise. Do they realise how much these things matter? I'm shocked a company this big is so bad at this.