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“No Renewal Letter”

written by SmallBusinessSupplyUser on 09/05/2013

After having no problems for the first two years upon my contract coming up for renewal I received no renewal letter. I rang Opus to check about the renewal letter and they stated they had sent one and that the period for negotiating the contract was passed.
I was happy to stay with Opus originally but have I see no way that two renewal letters (Electric and Gas) got lost in the post and consider them to be using very dishonest tactics to gain extortionately higher tariffs.

I will be taking it up with the ombudsman as I consider their methods totally illegitimate.

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