Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
202337

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★☆☆
WRITE A REVIEW

“After a good family cruise to celebrate our 50th...”

written by Borgia on 08/04/2005

Good Points
Good Food, friendly staff

Bad Points
After-cruise service very bad.

General Comments
After a good family cruise to celebrate our 50th wedding anniversary, our luggage was badly damaged upon disembarking. Celebrity's claim booth inspected the damage, made out claim forms and gave us a phone mumber to call. We could never make contact with the claims personel. They would only take your phone number and promise a call back, which never happened. Upon contacting their customer service by e-mail, they promised an investigation and return answer and this never happened. They now refuse to acknowledge further contact. We have no further recourse for our claim and no one to contact.

Was this review helpful? 0 0