Written on: 07/05/2013 by Phillyswans (1 review written)
From the first time I entered the website the service has been excellent. I had a bit of difficulty completing my payment online and the staff was very prompt with walking me thru the process. When we arrived in London, there was a significant delay in customs and even though I missed their email stating that the driver was not able to locate us we were greeted with a smile upon exit and found the drive immediately. Their signs are printed clearly and easy to find. Our driver, even though waiting 40 minutes for us was extremely professional and friendly. Traffic to our hotel was heavy but he was very pleasant the entire trip. The email reminders from the staff for confirmation are greatly appreciated, our driver for the return trip was early, extremely professional and friendly. I would definitely recommend to anyone looking for great price and friendly, professional service! Thank you HummingBird.