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“UNACCEPTABLE policy of change names”

written by on 07/05/2013

This company has an predatory policy in "Name Changes".

Just read the article 8 (Name Changes) and you are going to understand.

I was made a booking for 30 people, and the charge for each of them was about 230 euros. Two weeks before flight I had to make a change name for two people. They just charged me 240 euros for each of them (480 euros total)

If you can see in their terms and conditios they charge for Name change fee (Per passenger, per flight) 42,00 euros (online change). So for a return flight you have to pay 42 * 2 = 84,00 euros. But If you read the article no 8.3 you will see that they charge more than the above: "In addition, if there is a difference between the original Fare paid and the current Fare available at the time the change is made, the customer will be required to pay any increase in the Fare since the original Booking was made. No refund will be given if the new Fare is lower"

So, instead of 84,00 euros you pay more and more. It's unbelievable.

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