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★☆☆☆☆

“returns to the store”

written by on 04/05/2013

we drove to the store only to find out that you can purchase goods after 5pm but you cannot collect them the warehouse it closes at 5pm. you cannot return goods to the store for a refund they give you a credit note so you will have to spend your money on items you might not want. the staff were helpful when buying but not when returning goods. we went round to the accessories store at 5.10 pm and the staff looked at us as if we where dirt because that store closes at 5.30 and were already locking up. I would not recommend furniture barn to anyone on service alone however one piece of furniture does look nice. there is no mention in the paperwork that says you will only get a credit note

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