Written on: 02/05/2013
I've just bought a Giant Rapid One, mudguards and luggage rack from Ash Cycles using the Cycle To Work Scheme (CTWS).
I have to say their service was first class !
They always kept me in the loop by email and phone regarding what was going on, contacting me to offer advice on the correct size for my bike and clarifying when I misunderstood the CTWS process initially. They contacted me to point out I'd requested the wrong mudguards and replaced them with the correct ones.
The delivery company they employ was very good as well - my boxes arrived the right way up per instructions on the boxes - nothing was damaged as a result.
They also included hand written instructions to make my bike assembly even easier.
I am really pleased with the bike and the service from Ash Cycles and all at an unbeatable price !!