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★☆☆☆☆

“Bait and switch”

Written on: 01/05/2013

Having advertised a good price in a Computer Magazine they are quick to substitute for lower spec components resulting in a significantly higher price than the one your expecting to pay.

They have substituted a number of components without consultation (external drives when internal ones were specified.

As soon as your money has cleared the after sales department dismiss you and the only way to talk to anyone is to go through on the sales line and then get transferred.

The customer support is uninterested at best and non existent at other times.

I cannot understand why Computer Shopper and PC Advisor continues to recommend this dishonest and uninterested business.