Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2009483

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Disgusting 'customer service' stuck up and...”

Written on: 29/04/2013

I recently purchased a babygro as a gift from a Joules store in Salisbury- now I don't know about you but at £18.95 it was quite a lot for what it was to start with. I then purchased the co-ordinating hat online THE SAME AFTERNOON. 10 DAYS LATER the hat has not been delivered!!! Customer services were beyond rude over the phone and this overpriced gift is now redundant as the co-ordinating part has not arrived.
I am so upset with Joules and have send another email to them. I imagine I'll get an upsetting and snotty response- there member of staff on the phone refused to speak to me!
Overall I would rather put money into somewhere like the white company or Jojomammanbebe for future expensive baby buys, Joules is so far up its own backside they're blind to their own outrageous customer service!!!!