Written on: 28/04/2013
I haven't ordered from Cotton Traders for years but thought I would give them a try for a few items. I need to return 1 item and now find I have to pay - it is going back tomorrow and I will NEVER use them again.
I buy lots of our items online and the service and charging from Cotton Traders are about the worst in a long time.
It is like being mugged and it's impossible to email them about it - they are not interested enough in their customers to even provide an email address.
Buyers beware - they will charge you to post the goods to you and then charge you again to return them. Shocking - no wonder Fran Cotton made millions.