Written on: 28/04/2013
Had my Sonicare HX6972/10 for 2 years and 1 month so now out of warranty. It recently started switching itself on (sometimes in the dead of night) which was a little unnerving. I then noticed that you could not select all the programmes on it. I put the brush on to charge and noticed the charging lights had condensation inside. Clearly a seal has gone allowing moisture ingress. Surprising when it has never been dropped etc and always wiped clean/dry after use. For a product that has an RRP of almost £200, this is dreadful. The brush did a great job cleaning but it just doesn't last long enough to make it worthwhile. Leave well alone and buy a different brand or something.