Written on: 26/04/2013 by Huw13749 (1 review written)
I can not recommend Sports Shade advisor enough, she was outstanding in every aspect of customer service and is a true credit to the company.
I ordered some lenses for my Addidas Evil eye shades and ordered the wrong set, after taking weeks (literally) to find the receipt I emailed her and she said it wasnt a problem sending them back, on receipt of these she rang to inform me they had some scratches (due to me trying to fit them in my sunglasses) but rang and text to let me know she was trying to get a set sent from Addidas. A few minutes later I had a voicemail and text informing me that she had got another pair of lenses and would be sending them as a goodwill gesture.
Truely above and beyond customer service.
Thanks again keep up the good work and make sure your boss see's theses comments and knows they have an absolute star working for them.