Written on: 23/04/2013 by uuu617 (1 review written)
I ordered two months supply of Diet Chef food as we were going on holiday and we wanted to loose a little weight. I paid an excessive amount as I had only ordered 2 months as it was cheaper to buy more.
The first month arrived and we received an e mail notifying us that the second month was about to be shipped and allowed us to change some of our choices. Some of the dishes were OK but others tasted very processed so we did try some other dishes. Whilst on holiday we received an e mail saying our Third months food had been dispatched and our credit card had been charged. I immediately contacted home but it had been delivered. Diet chef said that I am supposed to cancel my order and referred me to the small print on their terms and conditions. I only ordered specifically 2 months supply but they insist they have an open contract with their customers to supply as long as they wish.i had to pay to return the food. It is very devious to send out the unwanted third months food without any notification. If they can be so underhand with their finances, what devious shortcuts are they making with their ingredient?.
I will never use them again, various Supermarkets have superior tasting food of a much higher quality.