written by on 23/04/2013
I could not choose to provide a company more negative reviews--I am completely appalled at my experience with this company. First off, I knew that I was placing a risk, and so ordered only one bridesmaid dress for a test. Thank God I did that. Not only was the dress the wrong length (off by 5 or so inches), the hem was uneven and cut rounded, making for a very strange effect. Even before my bridesmaid tried the dress on, I noticed differentiation from the website photo. Waiting for the dress ate up a good amount of time that I should have spent searching (8 wks. shipping), so I tried emailing the company to ask why the error occurred and could they guarantee it would not with the other dresses. I was indeed responded to, but with vague answers that were completely unsatisfying-apparently, it happened because there were new people working, and they would "try their hardest" on the other 4! That was the best answer I was given. I was told that I would receive return instructions and it has been 5 days with no further reply. DO NOT order from this company. There is no way I could have trusted them with the other dresses. I was forced to order regular, non-bridesmaid dresses to make up for the lack of time. So unhappy. So completely unprofessional.