Written on: 23/04/2013 by georgening (1 review written)
After I read through the comments on the internet about http://Carsdirect.com, I really do not know who to believe. However, I told myself, if I cannot get the car at the price stated. I will walk out the dealer. So I sent in my request. One day later, an email arrived requesting for more information. I called the representative (Raufel Muhammad) up and told him I wanted a 2013 Black Mercedes GLK350, black interior with no option. He explained to me the purchasing process, and I ask him some questions. He answered all patiently. Then he sent me an agreement, I replied that by email. I waited, and I was wondering "is this real? will the dealer be able to deliver the car I want?" Those are the tough moments because the deal seemed impossible. No one ever get a new Mercedes that cheap. Then I went to the bank and have the cashier check ready ($37805.52). The next morning Raufel called me up and said he had located the vehicle for me. Then he said he will call me when the car arrived Penske Mecedes in West Convina. Another day of waiting, a girl called in the morning and told me that the car had arrived and ready for pickup. I could not believe it. I arrived at the dealer and asked for Louis Hakime, he was busy and his assistant Darron took me to the car which they were doing a full detail on it. "Wow, it is happening." It took around 3 hours to do all the paper work because I wanted my full coverage to be active before I drove the car out the lot. I have been driving the car for a week now. I just love it, love it, and love it. Everyone I know does not believe I got it at such a low price until I show them the invoice. I got the car which I love at a really low price, what can beat that kind of feeling?
I feel sorry for those who had bad experiences. Maybe what I did make a difference: Lots of research, Know exactly what I want, Pick the model which most dealer would have them in stock, Have the Auto Finance planned beforehand, Do not expect to pay $37805.52 and get a fully loaded Mercedes.
Louis Hakime and Darron (VIP manager, Penske Mercedes 626-859-1200), Raufel Muhammad (http://Carsdirect.com 310-280-4164): Thank you so much.