Written on: 19/04/2013
I bought 4 dresses for my bridesmaids from the Windsor Invitation branch and the customer service in store was excellent, both the ladies where really helpful and knowledgeable. Unfortunately I had to return one but that was no problem as I was able to return it without a fuss. I bought another online and that was delivered really quickly and the ordering process was very easy. One of my bridesmaids then became pregnant meaning that the dress (which was now sold out online and in store) would be too small but Beatrice, an absolutely fantastic employee from the customer service team, phoned me and tracked me one down in a bigger size. It arrived the next day. Fantastic service all round, I will shop here again and will recommend Hobbs to friends and family and probably strangers too!