Written on: 19/04/2013
I've used many hosting companies over the years, and run my own servers in a secure colo, but my Zyma hosting account has let me offload many of my users to a system that is fast and incredibly well featured.
The support features from Zyma are a dream! If I'm not in a hurry I submit a ticket that's usually resolved within the hour, but if I'm in a hurry I use their Live Chat feature and there's a techy person who either fixes it, explains why something's happening, or even give me some advice that there's a better way to do it.
I've been with them for about 8 months now, and overall, I'm very happy with them. I take the time to give this feedback because quality support for web systems seems increasingly rare, and I think the guys at Zyma deserve recognition for the quality of service they give!