written by Ambjmb on 17/04/2013
Just awful. My family were told that our Internet speed would be 10meg. So we got it and its been a month now and it's only 2.6. Its terribly slow and pretty much unusable. We phoned to ask why we were promised 10 but only recieving 2.6, the man who took our call said 'if you pay an extra £20 a month we will speed it up'. Of course we were livid because we were lied too and now being told that we can have faster Internet but only if we pay extra. Will be using BT as soon as this contract is up. I would warn people not to bother they are just rubbish.