Written on: 17/04/2013
I ordered a very expensive funeral spray to go to my brother's funeral in Dallas and especially requested that I be contacted by e- mail when they were delivered. Someone contacted me to confirm details and again I stressed that being so many thousands of miles away could they inform me when the flowers had been delivered. NO-ONE CONTACTED ME!
After 3 e-mails and some 10 days later I was told they had been delivered!
WHAT AWFUL SERVICE AND SO DISTRESSING.