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“Absolutely ridiculous”

Written on: 12/04/2013 by SaraJane86 (1 review written)

Never received my items despite being charged for them and delivery costs. Then when I complain, they send me a letter that I have to return to them so they can investigate but I have to pay to return the letter! It might only be the cost of a stamp but why should I pay when I have already been charged for my items and delivery and then they don't arrive. They are in the wrong but I'm being charged more money to retrieve my items. Shoddy company. Will never order from them again.

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