written by jane45 on 11/04/2013
bought this mop dec2012 feb 2013 mop went wrong new one sent april 2013 mop went wrong again after lots of hassel finaly got pitch tv on phone going o send replacement i bought the extra warranty but i have still got to pay £15 to return it. boyh mops motor gave up no steam was coming out they both started off very well but after a few months motor went im stuck with this mop they i could have to replace every few months and having to pay to send it back,this is not a cheap mop wish i had bought from a shop eg argos would be much easier to return it