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“DONT BUY FROM COOPERS”

written by on 09/04/2013

very light weight, sometimes to light as it moves when deling with lge bulky items. I still have 5 years to go on the guarentee, Coopers will not except machine back to repair as i do not have original box. I have also been told i need to pay £14 for the machine to be taken away. Staff on the phone not helpful and I felt that they were putting every obstical in my way not to except the machine back. The only party the guarentee protects is Coopers and not the customer. I do not have the space to keep the box so unless, as Coopers suggested, and buy another box from Coopers I am stuck with my faulty machine. I have learnt my lesson and will always buy from a shop where i can get some personal after sales service . They never tell you about the poor guarentee on the television channel.