Written on: 09/04/2013 by drsp
The support team are genuinely amazing - they are fast and can't be helpful enough. I needed a backup of my website before shutting it down (dev website, didn't go live in the end) so the support team kept the hosting up longer, took the backups and loaded them into an FTP folder for me, all without asking! I just asked to confirm my FTP access details!! Great team - many thanks Tim and the rest of you.