Written on: 04/04/2013
I was searching the internet for a next day delivery option for a new hairdryer and some hair goodies for holiday.I had used them a couple of years ago and don't remember anything bad about them. Trusted the next day delivery , as you do, pay £4.95 and it doesn't turn up!!! I get a text to say will be delivered tomorrow which is no good. Emailed customer service, no response, so I called them and all they said was sorry it will be there tomorrow. Never mind the fact i'm going on holiday and needed a new hairdryer etc!!! I will be sending it ALL back. thats a £200 order and I will never ever use them again. Big mistake Lookfantastic, Big mistake!!!