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★☆☆☆☆

“Zyma Illegal Business Practices - Blackmail and Bullying”

Written on: 03/04/2013

Zyma was promoting a code for 1 free year hosting Dec 2012. I'd never heard of the company but thought they offered a lot of features. At the end of December I signed up. I went to my url one day in February and saw that it was down. I received no notification or anything. So, I emailed tech support and was told there was maintenance going on and that my site was flagged. I asked why no email notification of the maintenance was given and why my site was flagged (was a regular e-commerce site). I was told because it was free and if I didn't want it to happen in the future I could use their services? I was confused and thought I might've misread something. But, they were actually trying to blackmail me. They told me that my site would be taken offline without notice unless I paid them. Then when I stated that was blackmail I was further threatened with service termination. I don't know where they are from (originally) where blackmail and bullying is a business standard but I was not having it. I went online and posted a review of my treatment. I was then contacted telling me that my site will be removed unless I deleted my review. I then searched for other reviews and saw that they'd also been suspending and blackmailing other free accounts. This was the worst business move ever. If they didn't want free accounts why create the promotion? They thought they could do a bait and switch by taking down our sites and also creating false error codes that we could pay to "fix"? This isn't legal in the US and I'm very sure it's not legal in the UK. I ended paying a US based host 3 times Zyma's hosting price because it was never about the money, it was about the bullying and unprofessional and illegal business practices. You lose Zyma