Written on: 01/04/2013
Having submitted full details by e-mail of second hand clubs I had for sale or trade in, I received an e-mail offer of cash £85 for specified clubs or £110 for all I had - 9 clubs in all. Next day - 19th March - I delivered the Clubs to the East Kilbride store where it was indicated to me right away that they could not pay the £85 offered but would pay £50, and there was no mention at all of the £110 originally offered for the lot - eventually £55 was offered for 5 clubs but no sign of cash - I was to be paid by cheque in 4 days. Eventually I received the cheque on 28th March.
I do not have a particular complaint - only a message to would-be sellers that the Company's adverts and web site make a trade-in deal sound much more likely and straightforward than it turned out to be and the "cash" element is received later than you might expect.