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“Totally unprofesional”

written by on 31/03/2013

I orederd a Candy washing machine and was contacted and advised it would be delivered soon. I then received an email stating they had run out of delivery vans. A few days later I contacted them again and was told it would be delivered in a week the delay this time was lack of drivers. A week later I rang and was told that they did not have it in stock and would not be able to deliver it until they had it and that would not be for at least two weeks. I confirmed cancellation by phone and on website and 5 weeks after that they have not even had the decency to contact me despite several emauils and telephone calls. Totally unprofessional and disrespectful and gives me the impression that perhaps they have finance problems. Another firm for liquidation?

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