Written on: 29/03/2013 by BuchanieAlan (1 review written)
Many, many thanks for making my wife so pleased!
The order was dispatched correctly - and the courier was superb - reached north of Scotland in two days! (Post takes 3 or more!)
The curtains are what we ordered - the quality is beautiful - far better than we expected. The price was superb, and everything has worked out perfectly.
These days we get so used to being disappointed, so we don't build our hopes up too high. You have surpassed every expectation and hope: it is so simple to get it right and do it properly, but somehow no-one bothers to do so these days, but you have! We cannot thank you enough - you must have a super work force of caring people who take responsibility for going the whole mile. It is a joy to spend money with you - you have gained another very satisfied - absolutely delighted, in fact - customer. You have made our day - week - month - brilliant.
Nothing at all was wrong. Your web site is easy to use, it shows close ups of products like curtains, and this makes it fairly safe to choose. You offer lightweight, medium and heavyweight fabrics - and very few others offer a proper heavyweight curtain. There was good detail about material and fabric content. Best of all was when they arrived - so beautiful, exactly what we ordered, and the quality of the fabric, and the manufacture and finishing of the curtains was comparable to items costing several times the price. The value for money you offer is magnificent - but there is no compromise on quality - they are beautiful and a quality product, whatever the price had been.
The icing on the cake were the matching cushions with quite elaborate tassels! My wife wanted some to just finish the job - a bit of a frivolous luxury. Again, they are beautifully made, and a total delight.
Value for money; customer care; quality control; accuracy of just getting the right thing on the van - wonderful! The best we have dealt with for a long, long time. Next time we want soft furnishings etc. we shall go straight to your website - satisfaction guaranteed. Well done.