Written on: 29/03/2013
Anyone know how to complain to Top shop on behalf of someone else? I am not registered with this Company and have no intentions of doing so but I wish to complain on behalf of a family member. The delivery service is so notoriously bad I am surprised they bother to still use them. An item has supposedly been delivered at our address today - outside a secure gate ????? really??? we live on a busy duel carriage way with heavy foot traffic.... guess what .. no parcel here. Fobbed off by the both Companies -- very very poor customer services. 72 hours to get back to us... I dont think so Top Shop. Help anyone?