Written on: 27/03/2013 by touristash (1 review written)
having used travel republic before i had high hopes for London, but resulted in a bit of disappointment. I had booked Hilton tower double room for £123 as advertised on website and made all travel arrangements to London. Only to be told next day by the travel republic that I cant have the room at that price but need to pay £30 more for an upgrade. I was left with no choice but to pay for upgrade as i had booked travelling and couldn't cancel. when speaking to the adviser of travel republic he didn't seem keen to offer any apologies for inconvenience or offering to upgrade the room on their behalf as I paid for what was advertised on website and expected nothing more or less to pay. Its not ethical to advertise a different price and charge a different price. and if hotel prices had changed the website should have been updated ( As travel republic claims they work on live systems). Not really happy with all this mess and was left disappointed.