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★☆☆☆☆

“1&1 Automatically Signed Myself Up to a Package & Billed”

Written on: 26/03/2013 by uk5456 (1 review written)

Never requested this site package which costs an astonishing £20 a month. Despite purchasing a few domains through 1&1 a few years ago and now have the account dormant, I got TOLD last month that I would be going on this package they have which is a free trial. Little did I know I would be AUTOMATICALLY billed using my previous direct debit details from a few years ago. All their spammy emails go directly in that spam folder so fortunately I spotted this invoice.

I've dealt with them on previous occasions and their support is sub-par and their website is one of the poorest I have come across for usability.