written by on 19/06/2010
BEWARE! I booked a hotel with Expedia two days before my trip. I booked by phone and was told the room was $269 per night. I booked the rooms. The day of the trip I went into Expedia to check out pictures of the hotel and saw that the rooms were offered at $129 per night. I called customer service and was told that room prices change all the time and there was nothing they could do. I reminded them of their commercial about getting the difference of the price for a room that changes price and was told it must be in 24 hours. So either book your room the day you want to stay or use another company. I will be using another company!!!!