written by on 14/06/2010
Hi All,
Just wanted to share my extremely bad experience with that company. Firstly, their website is displaying deals which do not exist. When you book, the price rises up, then when you want to pay, they tell you that the flight is not available... Ok, you think well pity, I'll try somewhere else however, what they don't tell you is that they took your money anyway and this is when the nightmare starts...retrieving your funds. I spends 3 days on the phone (50 euros) from agent to agent and even suprevisors who are telling you, yes your money has been refunded, then phone my bank and tells me no, the money is still in Expedia and so on and so on to finally having it back a week later. I strongly advise anyone who wants to book holidays with them to think about it twice.