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★☆☆☆☆

“Worst Customer Support in Hosting industry!”

Written on: 25/03/2013

I had over 20 domain names with 1&1 and I didn't like their billing principles. With all other registrars I have used (have several providers don't keep my eggs all in one basket) when your domain name expires and you don't pay the renewal fee the domain name is released back into the wild. With 1&1 they hound you to make a payment and threaten to call in the debt collectors. Customer service reply's for this are simply the invoice has been raised pay it... So refusing to pay it and waiting to see what happens.