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“Lose the recommendation question!”

Written on: 23/03/2013

I believe this is a pointless question.
If I use or like a particular service it doesn't always follow that others would like it as everyone has their own personal tastes. If the question was would I NOT recommend, you would have had the same score, but it would obviously be more meaningful as people tend to complain about bad service than rave about good service.

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