Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1940574

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“bloomin distater morelike”

Written on: 20/03/2013 by paulc92 (1 review written)

I ordered bouquet of a dozen red roses for Valentines Day for my lady , 3 days in advance to ensure delivery on the day. Bouquet delivered the day before , and with 11 flowers not 12 . Complained , only to be told they'd need to see a picture before they could do anything. I complained about them asking for a picture - what would that tell them ?? I have to ask my lady friend to send me a picture ??? they also included a price lists for their bouquets with the one that was delivered , soooo romantic !!!
They had no interest in the early delivery ( they use ,and blame, the Royal mail - Blooming delightful have NO real control over when that delivery may arrive therefore ). They offerred to pay for the one missing rose - I'm not joking. After several complaint emails they eventually agreed to refund half the cost . After several emails complaining they hadnt made the refund, I eventually got paid it - two weeks later . DO NOT TOUCH THEM WITH A BARGE POLE - they do not understand what customer service means !!!