Written on: 18/03/2013 by ddddddddd (1 review written)
Our experience with Dreams, so far, is that we could not have been looked after better. We went to a smaller store, Castlefields Wellingborough. and the personal service by Manager and staff has been " second to none". We initially bought an Octaspring Mattress but my wife found the mattress too hot. After talking to the Manager, he said we could change to a different interior sprung mattress and that would not be a problem. We could not find another interior sprung mattress in the Wellingborough store, so the Manager took my wife to the larger store in Kettering in his own car, how kind was that! The manager at the Kettering store was also very obliging and took a lot of time sorting out an interior sprung mattress to suit requirements. Both the Manager at Wellingborough and Kettering have both gone to a lot of trouble to ensure that we had the right bed. The delivery men were also helpful, moreso on the first delivery as they even helped to vacuum the carpet when the old bed was removed. What service is that!