Written on: 18/03/2013
I reserved / booked two seats on line. Approximately an hour or so later(14:50) I received a message that my Credit card had not gone through, and that I needed to phone immediately, because they would not accept a different card on line, and to prevent a £50 service charge I must talk with them within 24 hours. I phoned and received a recording, indicating that they were not open on Sundays. Obviously, They started my 24 hours when they sent the auto E-mail at 14:50 Sunday, hardly a full 24 hours to respond, having done as they asked and phoned immediately. Even if this eventually goes through, I will never book through Fly.co.uk again.