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★★☆☆☆

“3 month notice penalty!”

Written on: 15/03/2013

David lloyds gyms are for people who like to concentrate on what they are doing and who likes their own space at the gym. I and my family (4 people) joined them ages back and we have only paid £150 a month, the facilities were AMAZING! However when my father sadly lost his job we were forced to cancel our memberships, and this is where the POOR customer service delt with us in appropriate way. Even tho my father claimed that he cannot afford to pay for the gym, they asked us to pay £450 penalty. So we had to lie to them , I know it wasn't a great ending but at least we didn't pay the fine. However I would like to rejoin them and actually point out the small print!