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★☆☆☆☆

“Do Not Even Try 2Checkout”

Written on: 14/03/2013 by Bearstar (1 review written)

I have been trying to set up a merchant account for nearly 2 months with 2Checkout and the experience has been terrible. I have set up several other merchant accounts and the process has taken 3-5 days tops. In this case, 2CO would send me emails requiring information, I would return the information the requested immediately, and then my application would go nowhere. When I called back, they would say they were waiting for x,y,z, items I had sent them weeks beforehand. The final kicker was whey they said my application was delayed because I had information about sharing emails with 3rd parties in my website privacy policy. When I responded that I had no such information in my policy and requested that they copy and email the language to which they were referring, they sent me the privacy policy of a completely different company. They explained away their delays by saying there had been a snowstorm and that a bunch of their staff had been sick. All this occurred just during the application process so I can't even imagine how they would handle an actual account. Do not even consider working with these people.